The Chai Bhai
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Outlet Supervisor

Type: Full TimeTeam: OperationsSalary: LKR 90,000 to 120,000 / monthApply Now

About this role

A supervisor owns one counter. You set the rota, hold the recipe standard, keep stock moving, and step onto the counter yourself whenever the queue calls for it. It is a working role, not a desk.

You report into operations and are the person we call when something needs deciding on the floor.

Responsibilities

  • Build and run the weekly rota, and cover the counter when someone is out.
  • Hold the brewing standard: taste through the day and correct what drifts.
  • Manage stock and ordering for tea, spice, milk and packaging.
  • Train new baristas on our blends, method and service.
  • Close out the day: cash, cleaning, and a short report on what sold.

Requirements

  • A year or more leading a small team in food service, retail or hospitality.
  • Confident with stock counts, a rota and daily cash reconciliation.
  • Calm at peak hours and willing to work the counter, not just oversee it.
  • Clear written English for daily reporting.

What we offer

  • A counter of your own to run, with real say over how it runs.
  • Staff chai and a discount on packaged teas.
  • Route into area management as the franchise grows.

Apply for this Role

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